Shipping policy
Shipping Policy Beyou
Introduction
At Beyou we do our best to deliver your order as quickly and safely as possible. This shipping policy explains how we handle shipping, delivery times and the associated costs.
1. Shipping Options
We offer different shipping options depending on your location.
Standard shipping: Delivery within 3-5 business days.
Expedited shipping: Delivery within 1-2 business days (if available).
International shipping: For international orders, delivery times may vary depending on the destination country.
2. Processing time of Orders
We process orders daily, from Monday to Friday. Orders placed before 16:00 (CET) are usually shipped the same day. Orders placed after 16:00 will be processed the next business day.
3. Delivery times
Delivery times may vary depending on your location and the chosen shipping method. Here are the estimated delivery times:
Netherlands: 1-3 working days (using standard shipping)
Belgium: 2-4 working days
Germany: 3-5 working days
International: 5-10 working days, depending on the country
Please note: These delivery times are indicative and may be affected by external factors such as holidays, weather conditions or delays in delivery services.
4. Shipping Confirmation and Tracking
After placing your order, you will receive a confirmation email with an overview of your order and the estimated delivery date. Once your order has been shipped, we will send you a second email with a tracking number (if available) so you can track your package.
5. Problems with Delivery
Although we do our utmost to deliver your order on time, unforeseen circumstances may occur that delay delivery. In case of delays or other problems with delivery, please contact us at contact@beyoushop.co.uk .We will make every effort to solve the problem quickly.
6. Unreiled Packages
If you are unable to receive your package and the package is returned to our warehouse, we will contact you to schedule a new shipping attempt. In this case, additional shipping costs may be charged.
7. Shipping restrictions
We only ship to addresses within the countries we support. If your country is not on the shipping list, please contact us via email to ask for alternative shipping options.
8. Liability for Damaged or Missing Packages
At Beyou, we do everything we can to ensure that your order arrives safely. However, if your package is damaged or missing during transport, please contact us within 48 hours of receiving your order. We will investigate the situation and help you claim damage or loss from the carrier.
9. Returns and Cancellations
For information about returns, cancellations or the use of your right of withdrawal, please refer to our Return Policy and Terms and Conditions.
10. Contact
Do you have questions about your shipping or would you like to receive more information about a current order? Feel free to contact us using the details below:
Beyou
Email: contact@beyoushop.co.uk
