Terms and Conditions

Terms and Conditions

1. General

These general terms and conditions apply to all products and services offered on the Beyou webshop. By placing an order on our webshop, you agree to these terms and conditions.

2. Offer and Agreement

All offers on our webshop are without obligation and can be changed by us. An agreement is concluded when the consumer has placed the order and it has been confirmed by us. When placing an order, the consumer receives an e-mail confirming the order.

3. Prices and Payment

All prices on the webshop are in pound and include VAT, unless otherwise indicated. The consumer can make the payment via the payment methods available on the webshop like PayPal or credit card. Payment must be made at the time of the order, unless otherwise agreed.

4. Delivery

Orders are delivered within [number of days] working days after receipt of payment, unless otherwise indicated. Delivery takes place at the address provided by the consumer. The delivery time is indicative and cannot be considered binding. If delivery is not possible, the consumer will be informed of this.

5. Right of withdrawal

The consumer has the right to withdraw from the contract within 14 days of receipt of the product, without giving reasons. The consumer must notify us of the withdrawal in writing or by e-mail and return the product to us within 14 days of the withdrawal. The costs for the return shipment are borne by the consumer, unless otherwise agreed.

6. Exceptions to the Right of Withdrawal

The right of withdrawal does not apply to products that:

Tailor-made or personalized.

Can spoil or age quickly (for example, nutrition).

Are sealed and of which the consumer has broken the seal (for example, hygiene products, such as Chin Glow).

7. Returns and Refund

If a consumer makes use of the right of withdrawal, the consumer will receive the full purchase amount (including shipping costs) within 14 days of receipt of the return shipment. The product must be returned in original condition and packaging. Returns are at the consumer's risk until we receive the package.

8. Warranty and Complaints

The products we offer comply with the legal guarantees. If a product is defective or does not correspond to the agreement, the consumer must inform us within 14 days of delivery. We will repair the product, replace or refund the purchase price, depending on the situation. If the defect occurs after the warranty period, repair or replacement fees may apply.

9. Liability

Our liability is limited to the amount we have actually received for the order in question, with the exception of damage resulting from intent or gross negligence. We are not liable for indirect damage, consequential damage or loss of profit.

10. Privacy

We respect the privacy of our customers and ensure that personal data that we obtain through our webshop is used exclusively for processing orders and communication with the customer. For more information, see our privacy policy.

11. Health and Safety Warnings for Chin Glow

Chin Glow is a cosmetic product intended to improve the jawline and promote a tighter appearance. Results may vary depending on skin type and regular use. Use the product only as described on the packaging and in the instructions for use.

Warning: Do not use Chin Glow in case of hypersensitivity to substances or materials incorporated into the product. We recommend performing an allergy test before using the product.

Use: If your skin becomes irritated or experiences discomfort, stop using the product immediately and consult a doctor if necessary.

12. Intellectual Property Rights

All content on our webshop, including texts, images, logos and brand names, are the property of Beyou or its licensors and are protected by copyrights and other intellectual property rights. It is not allowed to copy, reproduce or use this content without permission.