Privacy Policy

Beyou Privacy Policy

Introduction

Beyou respects the privacy of its customers and ensures that your personal data is treated confidentially and in accordance with the applicable laws and regulations, such as the General Data Protection Regulation (GDPR). This privacy policy describes how we collect, use, protect and share your personal data. By using our website, you consent to the processing of your personal data as described in this policy.

1. Collected Data

We collect the following personal data when you visit our website, place an order or contact us:

Identification details: Name, address, email address, telephone number.

Payment details: Details related to payments for products you have purchased.

Data about the use of our website: IP address, browser settings, pages visited, times of visits, etc.

Details you provide when placing an order: Product selection, shipping information.

2. Purposes of Data Processing

We process your personal data for the following purposes:

Process orders: To process, ship and invoice your order.

Customer service: For answering questions, complaints or other requests.

Marketing and communication: To keep you informed of offers, new products and other updates (you can always unsubscribe from marketing communication).

Improvement of our services: To improve our website, products and customer service based on user experiences and feedback.

Legal obligations: To comply with legal obligations, such as tax law and consumer rights.

3. Basis for Processing

We process your personal data on the basis of the following legal grounds:

Consent: When you have explicitly given consent for the processing of certain data (for example for marketing purposes).

Execution of an agreement: When the processing is necessary to comet with the agreement with you (for example, when processing orders).

Legal obligation: When we are obliged to process certain data to comply with legal obligations (e.g. tax or accounting legislation).

4. Sharing of Data

We only share your data with third parties when this is necessary for the execution of our services:

Shipping partners: For the delivery of the ordered products.

Payment processors: For processing payments with PayPal and creditcard.

Web hosting and technology partners: To support the operation of the website.

Government agencies: When required to comply with legal obligations.

We will never sell your personal data or share it with other parties for commercial purposes without your consent.

5. Data retention period

We do not keep your personal data longer than necessary for the purposes for which it was collected, unless a longer retention period is legally required (for example for tax purposes). After we no longer need your data, we will securely delete or anonymize it.

6. Data Security

We take appropriate technical and organizational measures to protect your personal data against loss, theft, misuse or unauthorized access. This includes, among other things, encrypting payments and securing access to our systems.

7. Your Rights

As a data subject, you have certain rights with regard to your personal data:

Right of access: You have the right to know what personal data we process about you.

Right to rectification: You have the right to have incorrect data corrected.

Right to erasure: You have the right to have your data deleted, provided that there are no legal obligations that prevent this.

Right to restriction: You can ask us to restrict the processing of your data.

Right to portability: You have the right to receive your data in a structured, common and readable format.

Right to object: You can object to the processing of your personal data, for example for marketing purposes.

If you wish to exercise any of these rights, you can contact us using the contact details below.

8. Cookies

Our website uses cookies to improve the user experience, analyze the use of the website and offer personalized advertisements. Cookies are small text files that are stored on your device. You can manage the use of cookies through your browser settings.

9. Changes to the Privacy Policy

We reserve the right to change this privacy policy at any time. We recommend that you check this page regularly for the latest version of our privacy policy.

10. Contact

If you have any questions about this privacy policy or about the processing of your personal data, you can contact us via our email: contact@beyoushop.co.uk